Refund Policy
Effective October 2, 2026
Student accounts and passes are free. This policy covers the paid chapter subscription ($64.99 / month), billed monthly through Stripe.
Cancelling
You can cancel at any time from the billing section of the chapter portal. Cancelling stops future charges; your subscription stays active until the end of the period you already paid for, and events you have already published keep running.
Refunds
- If you were charged and want a refund, contact us within 7 days of the charge and we will refund that charge in full.
- If we charged you in error (for example a duplicate charge) we will refund it at any time once we confirm the error.
- After that window, charges for a period you already used are generally not refundable.
How to request one
Email [SUPPORT EMAIL] from the chapter’s billing officer address with the chapter name and the date of the charge. Approved refunds go back to the original payment method and typically appear within 5–10 business days, depending on your bank.
Rights you may have by law
Nothing in this policy limits any refund or cancellation rights you have under the law where you live.
Contact
[LEGAL BUSINESS NAME]
[STREET ADDRESS, CITY, STATE ZIP]
[SUPPORT EMAIL]